Helplines

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There are different helplines offered by government and non-governmental organisations offering different services for children in Pakistan.

1099- Report Human Rights to Ministry of Human Rights

A 1099 Helpline has been established by the Federal Ministry of Human Rights, and offers advice on human rights violations, and to facilitate and link relevant support services and to establish grievance-redressal mechanism of human rights violations.

1121- Contact Child Protection Agency in need of Protection 

The helpline number 1121 serves as a vital point of contact utilized by Child Protection Agencies. This number connects individuals, particularly children and their parents or caregivers, with the necessary information and support they require. These include the Child Protection Institute in Islamabad, the Child Protection and Welfare Bureau in Punjab, the Sindh Child Protection Authority in Sindh, and the KP Child Protection and Welfare Commission in Khyber Pakhtunkhwa. These helplines are crucial components of the overall child protection infrastructure, serving as the first point of contact for inquiries, assistance, and guidance. They play a pivotal role in facilitating case management and referral systems, ensuring that children in need receive the necessary support and intervention. The child protection services offered by each agency might differ. 

15- Seek Police Assistance 

The emergency helpline number for the police in Pakistan is 15. This number can be dialed nationwide in case of emergencies requiring police assistance.

1991- Report Cyber Crime to FIA

The Federal Investigation Agency (FIA) is responsible for investigating cyber crimes. If you want to report a cyber crime, you can contact the FIA’s cyber crime reporting helpline at 1991. You can also report cyber crimes online using the FIA’s online reporting form. If you are a victim of a cyber crime, it is important to report it as soon as possible so that the authorities can take action to investigate and stop the crime.

111-345-786- Report Corruption, Human Trafficking, Counter Terrorism

The FIA operates another helpline number 111-345-786  that you can call to contact the FIA to report corruption, human trafficking and smuggling, counter terrorism and economic crime.

051-9202733- Report Children’s Rights Violations to NCRC

Child rights violations or complaints can be report to the National Commission on the Rights of Child (NCRC) by contacting them at 051-9202733, or on email at Complaints@ncrc.gov.pk
 

051-9217340- Report Human Rights Violations to NCHR

Individuals can reach out to the National Commission for Human Rights (NCHR) by calling 051-9217340 or emailing complaints@nchr.gov.pk to address human rights violations.
 

021-99217318- Report Human Rights Violation to SHRC

Sindh Human Rights Commission (SHRC) is a Sub-National Human Rights Institution in Sindh. Residents of Sindh can also register their child rights complaints to SHRC at 021-99217318 or at info@shrc.org.pk or through Whatsapp number at 0333-9217323

0800-39393- Report Online Harassment and Abuse to DRF

The Digital Rights Foundation (DRF) is a Pakistani non-profit organization that works to promote and protect digital rights in the country. It provides a helpline (0800-39393) that people can call to report online harassment and abuse, as well as to seek legal assistance and support in cases of digital rights violations.

1138- Report and Inquire for missing children

Roshni helpline is on a mission to find missing children and to reunite them with their families.

0304-111-1741- Seek Counseling from Rozan 

Rozan Counseling Help Line (RCHL) provides non-judgmental and confidential space to young people, women and children where they can call and share their concerns related to emotional, sexual and reproductive health, Violence Against Women (VAW) and girls and Child Sexual Abuse (CSA).

0800 00123- Report Sexual Assault to AGHS

You can report a case of sexual assault to the AGHS Crisis Hotline 0800 00123 and be connected to the appropriate services and resources. AGHS also provides free legal representation for women and children in cases of abuse.

0800 70806- Seek Legal Services from Sindh Legal Advisory

Sindh Legal Advisory Call Center runs this helpline to provides free legal advice and referrals to legal aid, mental health, and domestic violence for people all over Pakistan.

1094- Register Domestic Violence and Gender Discrimination

Women Development Department of Sindh runs a helpline number 1094 for women to register their complaints who are subjected to domestic violence and gender discrimination.

1043- Report Women Rights’ Violations to PCSW

Managed and supervised by Punjab Commission for the Status of Women, address inquiries and complaints on gender discrimination, domestic violence, workplace harassment, property disputes and inheritance rights, hostels, day-care centers and other facilities for working women, various economic and social issues, etc.

1166- Seek information about Polio and Immunization

1166, Sehat Tahaffuz helpline,  established to improve community perceptions about polio and immunisations through direct engagement with the public and help identify any challenges related to the polio campaign. Helpline staff deal with questions about polio and other vaccine-preventable diseases. They also address concerns over missed children and any complaints about vaccine services. The scope of the helpline was broadened in Feb 2020 to respond to COVID and other health related concerns. 

Zainab Alert on Pakistan Citizen’s Portal- Report Cases of Missing and Abducted children

The Ministry of Human Rights launched the”Zainab Alert” on the Pakistan Citizen’s Portal in an effort to unify and strengthen efforts to track and trace missing children and child abduction cases in Pakistan. Pakistan’s Citizen Portal can be downloaded on mobile app or Website https://web.citizenportal.gov.pk can be accessed to register the missing child case.

 

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